Privacy & cookies

Last updated 1 October 2026

This notice explains how personal information is handled when you visit this website, make a business enquiry or discuss consulting support.

Who is responsible

I am Jamie Katrina Rixon, a sole trader, ABN 22 833 612 164. I am responsible for the personal information covered by this notice.

For privacy questions, requests or complaints, email hello@jamierixonconsulting.com.

What information is collected

Information you provide. The enquiry forms ask for your first name, last name, email address and message. If you include your role, company, website or business priorities, those details also form part of your enquiry. I keep relevant correspondence so I can respond and understand the support you are looking for. You can browse without submitting a form, but I need contact details to reply.

Website information. Squarespace hosts this website and receives technical information such as your IP address, browser and device details, referring pages and pages visited. This supports hosting, security and service operation. Optional analytics are subject to the cookie choices described below.

Please provide business information only. Do not send patient records, health information, identity documents or confidential employee or former employer material through this website. This is a consulting website, not a healthcare service or patient portal. Any handling of personal information held by a client requires separately agreed arrangements and appropriate safeguards.

How information is used

I use enquiry information to respond to you, discuss whether my services are suitable, prepare requested proposals and manage our business correspondence. Relevant information may also be needed to keep business records, address a dispute or meet legal obligations. Submitting an enquiry does not subscribe you to a newsletter.

Where UK data protection law applies, the relevant bases are taking steps you request before entering a contract with you, legitimate interests in communicating with business representatives and administering and protecting the business, and compliance with applicable legal obligations. These interests do not override your rights. Consent is the basis for optional analytics cookies.

Where information is held and shared

Enquiries are currently handled in Squarespace and Google Workspace. Squarespace provides the website and form submission services. Google Workspace provides business email. I do not currently send enquiries to a separate CRM, mailing list service or AI assistant.

These providers and their authorised service providers process information to deliver their services. Information may also need to be shared with a professional adviser or relevant authority where necessary for a specific legal, accounting or dispute matter, or where disclosure is required by law.

For provider details, see the Squarespace privacy policy, Squarespace data processing terms and Google Workspace data processing terms.

Access and processing outside your country

I may access business enquiries from Australia and Canada. Squarespace and Google operate internationally, so information may also be stored or processed in the United States and other countries where they or their service providers operate. Information is not necessarily stored only in Australia, Canada or your own country.

Provider arrangements and locations can change. Google's published data centre locations and Workspace service provider list give further details. Squarespace's data processing terms explain its international processing and how to obtain its service provider list.

Privacy laws and government access powers may differ between countries. Information processed overseas may be accessible to authorities under the laws of that country. The providers' data processing terms describe contractual protections and applicable international transfer mechanisms. Contact me if you need information about the safeguards relevant to your enquiry, including how to obtain a copy where applicable.

How long information is kept

I review enquiries that do not become client engagements 12 months after the last meaningful contact. Information is deleted or deidentified when it is no longer needed, unless there is a continuing business need or a legal reason to retain it. This review covers website submissions, email correspondence and any copies I hold.

Client, contractual and accounting records may need to be kept for longer. Their retention depends on the engagement, applicable record keeping requirements and any unresolved dispute. Removing information from an active account may not immediately remove it from a provider's backups, which follow that provider's deletion processes.

Enquiries are managed through the service accounts described above. I take reasonable steps to protect information and limit access to those who need it. No website, email service or internet transmission can guarantee absolute security.

Cookies and your choices

Necessary cookies support the site's operation and security. Optional Squarespace analytics cookies help measure visits and understand how the website is used. The site is configured to restrict these optional cookies until you accept them.

Use Accept all, Decline all or Manage cookies in the banner. You can reopen Cookie Preferences to change your choices at any time. Declining optional cookies does not prevent you from making an enquiry. You can also manage or remove cookies through your browser settings.

Squarespace documents the preference cookies ss_performancecookiesAllowed and ss_marketingcookiesAllowed as lasting 30 days. Its analytics cookies ss_cid, ss_cpvisit and ss_cvr last up to two years, while ss_cvisit and ss_cvt last 30 minutes. Necessary security cookies may last only for a session. Cookie use can depend on the features you access. See Squarespace's cookie purposes and durations.

Links to LinkedIn, research and other external websites take you to services with their own privacy notices and cookie choices.

Your choices, rights and concerns

Email me to ask about information held about you or to request access, correction or deletion. Depending on the law that applies, you may also have rights to restrict processing, receive a portable copy of information or withdraw consent. Withdrawing consent does not affect processing that was lawful before withdrawal. Some rights have exceptions, including where records must be retained by law.

Your right to object. Where applicable, you can object to processing based on legitimate interests because of your particular circumstances. You can object to use of your information for direct marketing at any time.

Please give enough detail to locate the information without sending unnecessary sensitive documents. I may need to verify your identity before providing access. Requests will be handled within the time required by applicable law.

For complaints, I will acknowledge your concern promptly, investigate and aim to respond within 30 days. If more time is needed, I will explain why and provide an update. Any shorter legal deadline takes priority.

You may also contact the relevant privacy regulator where its rules apply: the Office of the Australian Information Commissioner, the UK Information Commissioner's Office, or the Office of the Privacy Commissioner of Canada or relevant Canadian provincial regulator.

Updates to this notice

I will review this notice as the business and its tools develop, and update it before introducing material changes to how enquiry information is used. The date above shows the latest revision. Where required, I will provide further notice or seek consent rather than relying only on a change to this page.